IT Support Field Engineer

2 weeks ago

London, United Kingdom CST Ltd Full time

**Job Title**: IT Support Field Engineer

**Location**: West London, Bucks and Berks

**Salary**:Competitive

**Job Type**: Permanent, Full time

CST Ltd provides IT support services to over 400 clients ranging from small businesses, up to nationwide corporates. We have built our success on providing the highest level of service to form productive long-lasting relationships.

This role is field based around West London, Bucks and Berks

This is a field based role but you won't be expected to cover the whole area, our engineers are trained to cover no more than a couple of schools within the overall region. Ideally you will also be able to travel to our office in Wooburn Green as necessary.

**Remuneration**:

- Contributory pension scheme
- Savings around childcare, gyms, technology, cars, vouchers, cups of coffee, cinema tickets and discounts in restaurants
- Holiday entitlement 20 days plus bank holidays. Employees are awarded with an extra days leave for each complete year of service, up to a maximum of 25 days. Employees who are with us for ten complete years receive two additional days leave

**About the Role**:

- To provide onsite IT support to schools
- Maintaining accurate time keeping and the ability to work in a team
- Escalating issues to the Resource Manager (when required) in a timely manner
- Required Experience

**About you**:

- Windows Server (2008 - 2019)
- Microsoft Exchange, Office365 and Active Directory Sync
- Active Directory, Group Policy Management and Print Management
- Remote Desktop Services
- Smoothwall and Sophos

**Personal attributes**:

- Strong customer service skills
- Excellent and effective team player that can work across teams and take ownership of situations
- Ability to prioritise case load and manage time effectively
- Proactive approach to improving the quality of service we provide
- Ability to build strong relationships
- Ability to pass DBS checks

If you're interested in the role and would like to put yourself forward please hit **APPLY

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