Ward Hostess

5 days ago


Manchester, United Kingdom The Christie NHS FT Full time

**Duties/Responsibilities at Ward Level**: 1. To take patients menu choice and prepare their bed area in preparation for their meals. 2. To provide a pleasant and caring service maintaining a good customer relationship.
3. To liaise with the nursing staff over any individual patient dietary requirements or restrictions. 4. To serve patients with morning and afternoon drinks, including offering nutritional support drinks.
5. To work closely with the dietetic team and cascade information back to the clinical team. 6. To collect the dirty crockery/tray from the tray rack and to scrape and stack the dirty items into the appropriate baskets ready to be returned to the main kitchen.
7. To place the dirty cutlery/mugs into the ward dishwasher and turn on. 8. To communicate between the Ward and Catering department with any queries, complaints etc 9.
To keep ward kitchen clean and tidy at all times. 10. To wash the patients crockery and tins from the service trolleys, using the industrial dishwashing machine. 11.
To set up the clean trolleys with the crockery for the following meals as appropriate. 12. To set up the trolley with food items such as sandwiches. 13.
To set up the ward baskets with the appropriate service equipment, sauces, serviettes, fruit etc. 14. Basic food preparation such as making sandwiches, cheese biscuits and setting up breakfast trays with fruit juices and butters. 15.
General cleaning duties such as fridges, freezers, tables, floors, hand wash basins. 16. Removal of rubbish from the kitchen. 17.
Reporting of any faults in the equipment and fabric of the unit. 18. Look after the lounge area including replenishing the drinks counter and maintaining a clean supply of cups and spoons. 19.
Look after the patient breakfast area, clean and restock as required 20. Order stock items using computer software. 21. Any other duties at the discretion of the Ward Manager including additional cleaning to maintain infection control standards on the ward.


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