Shift Leader

2 weeks ago

Leamington Spa, United Kingdom J D Wetherspoon plc Full time

At Wetherspoon, we believe in offering fantastic service, serving good food and drinks and creating a great atmosphere for customers.
Promoting from within is one of the secrets of our success. That's why we are always on the look-out for shining stars: employees who are friendly, motivated, can inspire a team to deliver excellent service and who will share our commitment to delivering the highest standards of CQSMA and growing the business. Plus, with our plans to double sales over the next few years, we have some fantastic opportunities available.
**Pay and benefits include**:

- starting rate of £12.14 per hour (additional pay-weightings are paid in several locations, including Greater London)
- guaranteed minimum-hour contract
- complimentary meal and drink, when working
- monthly bonus scheme
- employee discount of 20% (food, drinks and hotel accommodation)
- 28 days' paid holiday (pro rata)
- company sick pay (after a qualifying period)
- free shares in the company (after 18 months' service)
- contributory pension scheme
- loyalty reward (additional holiday, after five years' service)
- future management opportunities

**The role**:
To support, lead and motivate the team to meet sales, profit and compliance targets. To run shifts and, working unsupervised, to achieve the following daily:

- excellent customer service
- serving food and drinks to the correct specification
- maintaining a clean, safe and legal workplace
- adhering to Wetherspoon's standard operating procedures (SOPs) and company policies

**About you**:

- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communications skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon's appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.

Wetherspoon promotes an inclusive working environment where everyone is welcome.
Learn new things, get recognised for your efforts and gain skills which will last a lifetime
**HOURS PER WEEK**:
32
**MONDAY HOURS**:
**TUESDAY HOURS**:

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