Front of House Team Member
1 week ago
The Black Lion Hotel is a AA3* hotel located in the heart of the picturesque Norfolk village of Little Walsingham, on the medieval Friday Market Place. The Hotel offers a fine dining restuarant and bar with six ensuite rooms, offering an eclectic mix of original features and modern-day comfort.
The Black Lion Hotel is currently looking to recruit a passionate individual to deliver excellent Front of House service to our guests and customers.
Key responsibilities
- Provide first class customer service
- To provide service to our guests in a professional manner adhering to best practice and required standards
- To attend meetings and training courses when required
- Ensure compliance with all Health and safety procedures and Food Safety legislation
- Address Guest queries in a timely manner
- Promote the Hotel to enhance guest satisfaction
- To prepare the restaurant and dining areas for service; serve customers in a professional, efficient and courteous manner.
Full Time hours: 40-45 per week
**Job Types**: Full-time, Permanent
**Salary**: £9.50-£10.00 per hour
**Benefits**:
- Company pension
COVID-19 considerations:
To keep our staff as safe as possible, we are COVID secure with all relevant risk assessments and procedures in place.
**Experience**:
- Front of house: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work remotely:
- No
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