Quality Assurance Officer
5 days ago
**About the Role**:
We are seeking a highly skilled and detail-orientated **Quality Assurance Officer** to lead our Quality Assurance team, and work in close conjunction with the Quality Control Team.
This role will be responsible for ensuring adherence to quality standards and procedures across manufacturing processes. Previous people-management is essential.
This role does **not** have responsibility for the Quality Management Systems (QMS).
**Key Responsibilities**:
- Monitor, assess, and verify compliance of manufacturing processes with established quality standards.
- Conduct audits, identify gaps, implement corrective actions, and drive a culture of continuous improvement.
- Support the understanding across the site of CAPA’s, their importance. Collaborating with production, engineering and supply-chain teams to resolve quality-related issues and implement corrective and preventative actions (CAPA’s)
- Develop and maintain QA documentation, including inspection protocols, test plans, and quality reports.
- Train operational staff on quality standards and best practice.
- Monitor and report on key metrics, develop interval reports and recommendations.
- Assist in supplier quality assessments and incoming raw material inspections
- Develop a culture of CI aimed at reducing waste, increasing efficiencies and enhancing product consistency.
- Actively support and promote the transition of in-line process control to our Production teams.
**Key Requirements**:
- Strong knowledge of QA processes.
- Strong leadership and people management skills, with a track record of building and motivating high-performing teams.
- Strong working knowledge of QA processes
- Working knowledge of QC processes desirable but not essential
- Familiarity with regulatory requirements and industry standards (eg ISO, GMP)
- Excellent communication, problem-solving, and decision-making skills.
- Ability to manage multiple priorities and work under pressure.
**Job Types**: Full-time, Permanent
Additional pay:
- Performance bonus
**Benefits**:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birkenhead CH41 1JH: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: HK-202507-054
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