Front of House Staff
1 day ago
**Overview**
We are seeking enthusiastic and dedicated individual to join our team.
As a key member of our hospitality environment, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive until their departure. This role is perfect for individuals who thrive in a fast-paced setting and have a passion for providing outstanding customer experiences.
**Duties**
- Welcome and greet guests as they arrive, ensuring a warm and friendly atmosphere.
- Assist with seating arrangements and manage reservations efficiently.
- Take food and drink orders accurately, providing recommendations when necessary.
- Serve food and beverages in a timely manner while maintaining high standards of presentation.
- Ensure cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
- Adhere to food safety regulations and hygiene standards at all times.
- Handle customer inquiries, complaints, and feedback professionally to ensure guest satisfaction.
**Experience**
- Previous experience in a restaurant or hospitality setting is preferred but not essential.
**Job Types**: Full-time, Permanent
Pay: From £12.00 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Physical Setting:
- Hotel
Work Location: In person
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