Front of House Team Leader

3 days ago

Swindon, United Kingdom Nuffield Health Full time

HEAD OFFICE

Front of House Team Leader

**Front of House Team Leader**
**Nuffield Health Swindon FWC | Customer | Permanent | Full time |**
**Up to £27,477.10 per annum, depending on experience**
**40 hours per week**

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Leader at our Fitness and Wellbeing Club, you’ll show lots of initiative and the confidence to lead and develop a team. Crucially, you’ll be self-motivated, with excellent communication skills that set you apart from everyone else, over the phone and in person.

**As a** Front of House**Team Leader, you will**:

- Promote a friendly, relaxing and professional environment.
- Ensure that everyone who visits our club enjoys an exceptional and efficient service.
- Manage and co-ordinate all training for the reception team to ensure all standards, rules and regulations are followed and maintained.
- Supervise all reception activities including all information given out, all check-ins and bookings.
- Co-ordinate and manage reception procedures to ensure that all fees, including guest fees are collected.
- Ensure brand standards are maintained.
- Promote effective communication throughout the club.
- Actively seek to assist colleagues and other departments.
- Manage, appraise, and interpret data, information and /or situations.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- Location

Swindon - Wiltshire
- Contract type

Permanent
- Reference

JR0085293

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan
- Membership is free for employees and you can add partner and dependants at your own cost.
- eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

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