Policy Support Assistant

21 hours ago


Whitstable, United Kingdom GerrardWhite Full time

**Policy Support Assistant** Location: Whitstable **Salary**: £19,000-£20,000 p/a _(depending on experience) _ Working Hours: Monday-Friday 9:00am-5:00pm **The Company** My client is a leading multi-brand insurance group who are renowned for their staff reward and recognition. They are in the Times "Top 100 companies to work for" and are committed to their ethos of "putting the fun into insurance". **Overview** Working in a busy environment, you will be responsible for the daily administration and support to the Technical Policy and Fraud Team, whilst providing an efficient and effective service with a high level of accuracy. This role would suit someone with a previous Admin, customer service or support role who is looking to kick-start a career in insurance within a reputable industry. **Responsibilities** - Dealing with a variety of incoming and outbound calls, - Updating a variety of internal and external systems, - _Helping the Technical Services team and handling queries from brokers_ - Validating documents to support policies and investigations - _Issuing letters and policy documentation where needed _ - Able to undertake other ad-hoc duties where required **What we are looking for** - Excellent organisational skills - A good degree of computer literacy and understanding of MS Office suite - Ability to plan and prioritise volumes of work - Excellent telephone and communication skills - Good eye for detail - Ability to provide a high level of Productivity with accuracy - Team player - Flexible approach to changes - Planning and Prioritisation **W hat are the hours?** Monday-Friday - 9:00AM to 5:00PM This position will be fully remote and then will transition to Hybrid working - 3 days working from home, 2 days in the office. **What benefits are there?** 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. 5% contributary pension scheme, health and well-being support, life assurance, a portal full of individual benefits including retail discounts, memberships, discounted restaurants,cinema tickets and much more



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