Healthcare Support Worker

5 days ago

StokeonTrent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

We are looking to recruit to a full time Band 3 Healthcare Support Worker.

This post will provide support, and spend therapeutic time with an allocated group of ADHD and ASD service users.

Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. patients, carers, complexity)

Liaison with partner services and

Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing.

Handling telephone queries including a shared responsibility for reception

Assisting patients/clients/relatives during incidental

Our Trust is on an incredible journey of innovation and we’d like you to be part of it.

Our vision is ‘To be Outstanding in all we do and how we do it.’ Our teams pride themselves on compassion, team work and resilience. The Trust supports you by offering a flexible shift system including twilight shifts and compressed hours to support working families and our staff parking is free on all our main sites.

As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust’s Values. These are:
**Proud to CARE**:
Compassionate

Caring with compassion, it’s about how we listen, what we say, what we do.

Approachable

Friendly, welcoming, sharing ideas and being open

Responsible

Taking personal and collective responsibility, being accountable for our actions

Excellent

Striving for the best, for high-quality safe care and continually improving.

The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:
Communicates with service users and families, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information

Regularly reports and effectively communicates the health status and care aims of Adult ADHD service users in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary

Relates appropriately with service user, carers, colleagues and others - at all times maintaining professional boundaries.

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