Sales Administrator

**EXCLUSIVE NETWORKS** | **Introduction**_

Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential.

**Our benefits include**:

- 24 days holiday plus Bank holidays, increasing with service
- Your birthday off
- 10% company Bonus scheme
- Hybrid Working
- Ongoing learning and development
- Health care scheme
- 5% Matched pension scheme
- Beer fridge Friday and quarterly social events
- Cycle to work scheme
- Free parking
- Enhanced maternity and paternity leave and more

**DUTIES AND RESPONSIBILITIES** | **About the role**

We are looking for a personable and process driven Renewals Specialist, to join our dynamic and versatile Account Management Team based in Alton, Hampshire. You will provide administrative support to our Major Accounts, tasks include providing quotations within set SLA times, assisting with queries, raising and processing orders and increasing margins gained from these accounts month on month.

We provide a succinct onboarding process with on-going training and development, with a variety of courses and vendor training available. We are a family at Exclusive Networks, with an excellent work culture, promoting a good work life balance and supportive family friendly policies.

**Your role and responsibilities as a Sales Administrator**:

- Manage renewals contracts, proving high level of accuracy and fast turnarounds for quotations and processing orders.
- Become the go to expert for a set of vendors, managing the quote and order process
- Provide sales administration support to external sales team member(s), renewing contracts and exploring upsell opportunities
- Own and manage the Renewals operational cycle, liaise with the key stakeholders ensuring smooth running of the sales cycle, from preparation to deal completion.
- Provide the highest level of Customer Service, developing and maintaining strong customer and supplier relationships, that enhances and promotes the sales of Exclusive Networks portfolio.
- Understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date. resource to further enhance the reseller experience of Exclusive
- Work to a financial target as well as KPI’s geared towards a high level of accuracy and ensuring requests are turned around in a timely fashion, increase the products brought through the client base and thus increasing gross margin.

**QUALIFICATIONS AND EXPERIENCE** | **About you**

**The ideal Internal Account Manager will**:

- Be personable with the ability to develop strong and lasting relationships, both internally and externally.
- Previous Customer Service and Administration or Sales Administration experience
- Responsive and efficient with strong communication skills and a good telephone manner
- Be commercially aware with strong attention to detail and administration skills
- Be keen to learn and develop with a strong desire to work to and surpass targets
- Knowledge of Microsoft Office (Excel & Word)
- Ability to problem solve, identifying a client’s needs and respond accordingly
- Self-starter who can motivate themselves and takes a positive approach to sales
- Knowledge of IT Industry - knowledge of our vendors would be excellent
- Experience using a CRM system
- Primary location is Alton, Hampshire, there may be the requirement for off-site meetings and events.

**WHO ARE EXCLUSIVE NETWORKS?** | **Why work for us**

Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.

HP

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- ALTON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: Hybrid remote in ALTON