Scheduler

We’re Severn Trent and we think water and people are wonderful

24 hours a day, 365 (sometimes 366) days a year we serve 8 million people across the heart of the UK. Each cuppa drank, and toilet flushed is only possible because of the 6,500 brilliant people working across our patch.

This role is vital to the service we deliver those 8 million customers, and we think you’d love it.

**EVERYTHING YOU NEED TO KNOW**

We’re looking for a **Scheduler, **you’ll support our field operators and maintenance technicians by ensuring they have the right work at the right time to maintain our assets.

You'll be based in our modern **Pride Park** site where you’ll be able to park for free or get to with ease with loads of local travel options. You’ll work within alongside our 280 strong **Workforce Planning & Optimisation Team** who all love what they do.

And if that wasn’t enough, you'll be partnering with field teams and creating effective but simple schedules. You’ll work with stakeholders to build work into our SAP system, whilst establishing resource capacity against demand.

In turn delighting our customers & making a real difference across our region.

**WHAT YOU’LL BRING TO THE ROLE**

Your brilliant organisation skills, care, and passion for driving great plans whilst maintaining high levels of customer service are exactly what we’re looking for.

This is due to liaising with our operational teams to provide feedback on shrinkage levels and available capacity on demand. This will ensure our operational team are set up for success.

Being proactive and organised will make you a shining star in this role as you’ll need to work to certain service levels to achieve our customer and company outcomes efficiently, correctly and accurately.

This will enable you identify opportunities to share and move resources across geographic boundaries to meet business needs.

It is important you are proactive in the use of continuous improvement and problem-solving techniques to identify issues, solutions and implement and sustain best practice solutions.

As a Scheduler, you’ll be supporting our customers by having great communication skills with our field colleagues, as well as being able to effectively plan, prioritise and organise your own workload.

This role is fundamental to our colleagues, customers and suppliers. We are always striving to deliver great service and be the best at what we do.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- 10% monthly discount with Busy Bee Nurserys, and one-week free childcare
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year

**WHATS NEXT?**

**We can’t wait to hear from you.**

And if your curiosity has peaked and you're wanting to find out even more, search **#LifeAtSevernTrent** on social media.