Clinical Safety Advisor

**Clinical Safety Advisor - Hybrid - **Permanent**

**Competitive salary + Company Pension + 25 days holiday (buy & sell scheme) + Bank Holidays (that can be taken flexibly) + Cash Plan + Lifestyle discounts + lots more**

As one of our Clinical Safety Advisors, you’ll be a fundamental part of EMIS Group, providing guidance to the customer support team in relation to clinical safety ensuring a high level of quality and customer satisfaction to maintain high standards.

**Our Vision and Your Impact**

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision?

Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.

**What you’ll do**

Our Clinical Advisors have responsibility for leading a culture which places clinical safety at the forefront of our Support function, for the benefit of our customers and their patients. You’ll ensure clinical safety related risks associated with a health IT system are actively managed and customer satisfaction is maintained, ensuring best practice clinical safety standards are adopted.

Clinical safety is our number one priority, and this position plays a key role in making sure this is achieved, promoted, and maintained.

Key responsibilities.
- Clinical Safety training and feedback for Support Analysts
- Assessing and prioritising incidents flagged as clinical impact and escalating as appropriate.
- Ensure incident management processes are in place and adhered to
- Review knowledge base articles for potential clinical risk
- Providing clinical expertise, in the form of advice and review of incidents and problems

**The team you’ll join**

You will be joining a team of Clinicians from varied clinical backgrounds which report into our Head of Clinical Safety, Diane.

As the opportunity is all about promoting a culture of clinical safety you will work across the wider business, so you’ll need to be a strong communicator and team player.

**What you’ll bring**

These are the skills and experience you’ll need to set yourself up for success in this role:

- You will need to be a clinician (for example, a nurse, pharmacist, physiotherapist, or other allied health professional) and have a current registration with a professional governing body.
- You’ll have relevant clinical experience.
- Familiar with clinical processes and ideally EMIS clinical systems
- You will need to be a strong self-starter and have the ability to learn at pace.

**What We’ll Give You**

As well as a competitive salary, you will also receive 25 days holiday with the option to buy or sell a max of 5 days, increasing to 27 days after 2 years’ service and 28 days after 4 years’ service. Health care Cash Plan to recoup the costs of routine treatments (dental, optical, physio etc) plus prescription costs, Gym discounts, Virtual 24/7 GP service. Excellent employer pension contribution, Employee Assistance Programme, Life Assurance, access to LinkedIn learning and other lifestyle discounts. Enhanced maternity and paternity package. Cycle to Work Scheme and much more