Plumber Multi

**The Role**
Due to continuous success here at Fortem, we are currently recruiting for a Plumber Multi to join our Birmingham Repairs team. This is a permanent position and the core working hours are Monday to Friday 8am-4:30pm. If you take pride in delivering high-quality repairs and maintenance, we’d love to hear from you

**The Customer**
You will be part of one of Fortem’s largest Social Housing contracts, Birmingham City Council. This is an expanding £50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. This is a fast paced, focused and dedicated contract which we have been re-awarded 3 times and we are very proud to be able to support this exceptional client.

**Duties and Responsibilities**
The Plumber Multi responsibilities will include:

- Perform plumbing repairs and maintenance on social housing properties, ensuring all work meets high-quality standards.
- Diagnose and resolve plumbing issues efficiently, aiming for a ‘First Time Fix’ on all jobs to minimise follow-up visits.
- Carry out installations, replacements, and servicing of plumbing systems, including pipes, fixtures, and appliances.
- Work independently with mínimal supervision while managing workloads effectively to meet budget and time constraints.
- Ensure compliance with company Health and Safety guidelines and adhere to relevant legal and technical regulations.
- Provide excellent customer service by communicating clearly with tenants about repairs and maintenance.
- Stay updated with industry best practices, new technologies, and regulations to continuously improve skills and service quality.

**What You Will Need**
The Plumber Multi will meet the following requirements:
Essential Criteria
- NVQ/qualifications in relation to relevant trade (Plumbing) or experience in a similar role
- Full UK driving licence (max 5 points)

Desirable Criteria
- Social housing experience

**Benefits**
Plumber Multi benefits:

- Company van and fuel card for work purposes
- PPE provided
- Overtime and call outs available
- Eligible for bonus up to 5%
- 25 days annual leave + bank holidays & your birthday off (34 days total)
- Pay review every year
- 26 weeks full pay maternity leave
- 8 weeks full pay paternity leave
- Up to £3,000 colleague referral fee
- Private pension
- Life Insurance
- Private healthcare and dental care
- Cycle-to-work scheme
- Retail and mobile phone provider discounts
- Discounted gym memberships at national and local gyms
- Vast directory of training on bespoke in-house Learning Management System

**Who We Are**
Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams - Repairs & Maintenance, Capital Works and Retrofit.

Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters.

We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand - whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.

Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.

Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV’s from agencies. If speculative CVs are sent, no fee will be applicable.

Job Reference: FOR04094