Library and Information Assistant

2 weeks ago

Newquay, United Kingdom Newquay Town Council Full time

Don’t judge a book by its cover Do you want a job where every day is different and varied? A job where you are doing something worthwhile, whilst being able to learn many transferable skills? Do you want to work in a Customer Facing role within the Library and Information Service? The use of our Libraries has changed and the majority are now also Information Services - this means our customers can pop in and ask all kinds of questions about Newquay Town Council/Cornwall Council’s services. One minute our Assistants will be reading a book to a child and the next be providing information on housing and welfare issues. You will be assisting diverse members of the community access council services and information. You will help to organise events for our customers and also be working in partnership with other agencies. This is a dynamic role performed in a fast moving, change driven environment. This role works in Newquay Library and Information Service and may involve working for the whole or part of a day.

You must have strong computer skills and confidence to be able to search for information and record data accurately. Referring out customers to relevant specialist services. You will need confidence in assisting and supporting our customers to access the public computers and to get online.

You will be processing payments to the council and have the ability to to input data accurately and have an eye for detail. You will have a keen interest in books and reading. It is important that the post holder is committed to their own continuous personal development through informal and formal training.

The Library and Information Service is fast paced and continually developing. We aim to deliver a modern, customer focussed library and information service. We work with partners and local groups to build strong and cohesive communities and are the Council’s first point of contact for internal and external customers through our record and refer service. We are committed to increasing Customer Access to the Council’s services through the use of modern technology and promote active participation in all the Library offers and events.

To view the Job Specification - click here

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