Care Coordinator

1 week ago


Hereford, United Kingdom Kingstone Surgery Full time

Care coordinator Role, Kingstone surgery

Kingstone Surgery is a rural, dispensing Practice with over 5,000 patients. We are looking for a Care-Coordinator to join our team. This is a new role for the surgery and would be suitable for someone with previous patient contact or HCA experience who has experience of delivering patient care but passionate about coordinating and improving care for patients with complex needs and long term conditions.

The role involves:

- Proactively identify patients with enhanced care needs, using EMIS searches and clinician knowledge.
- Assist patients in accessing other services (healthy lifestyle teams, social prescribing teams etc) and referring patients to these where necessary.
- Help patients with long term conditions book complex appointments and ensure that we develop ‘smart appointment’ systems to a lot the appropriate time and clinicians.
- Ensure patients have good quality information to help them with their care.
- Be prepared to engage in training from the Personalised Care institute.
- Support patients to use patient decision aids to help prepare them for shared care decision making conversations.
- Other appreciated skills
- any HCA related role would be helpful, maximizing patient contact opportunities.

Skills that would be beneficial:

- Experience using EMIS web, either experience with searches or a desire to learn.
- Previous patient contact experience, either in an admin or clinical role.
- Understanding of local health needs and services, or interest in these.

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

**Salary**: £11.33 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location



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