Stadium Tours Administrator
2 weeks ago
**Who are we**:Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community.
During the course of our glittering history, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum - nothing but the best is good enough.
One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup.
From the 2025/26 season, we will embark on an exciting journey at the state-of-the-art Hill Dickinson Stadium - a 52,769 capacity new home on the banks of Liverpool’s iconic River Mersey.
In doing so, we remain committed to developing and supporting teams across our Men’s, Women’s and Academy set-ups that inspire and continue to compete at the highest level of the game.
**About the opportunity**: We are currently looking for a Stadium Tours Administrator to join our Commercial Department.
As Stadium Tours Administrator you will act as key support for the Clubs Tours and Commercial Events Manager and wider tours team. In your role you will be responsible for ensuring the administration requirements organisation and delivery of the Everton stadium tour offerings.
The Stadium Tours Administrator will support the Tour Coordinator deliver day-to-day admin requirements, support in managing the tours inbox for both Hill Dickinson Tours and Goodison Park Tours and Work with the Fan Centre to ensure the tours are set up on the ticketing system correctly and support the sales process by taking queries and offering advice to potential visitors to the stadium.
**Who we’re looking for**: Essentially, we are looking for an experienced administrator who is able to demonstrate an excellent eye for detail and a commitment to providing an outstanding service.
- In depth knowledge with Microsoft Excel, PowerPoint, Word and Outlook
- Impeccable organisational skills
- Very high standard of written English as well as professional communication skills over the telephone and face-to-face
- Excellent interpersonal skills to establish and maintain positive working relationships
- Ability to listen and communicate clearly, concisely, confidently and constructively to ensure mutual understanding
- Ability to resolve matters arising creatively and productively
- Willing and able to commit to working evenings and weekends as required
If you have a real passion for delivering exceptional customer service and first-class front of house experience for all visitors along with a passion for administrational requirements and organisation then we would love to hear from you
The working hours for this role are 30 per week and will be located across the Royal Liver Building Head Office, Goodison Park and Hill Dickinson Stadium when required
**Everton Family Safer Recruitment Practices**
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a requirement of our safer recruitment practices, this role will require either a Enhanced or Basic DBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found here
**Equity & Inclusion
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