Bank Bookings Clerk

1 week ago

Torquay, United Kingdom Ramsay Health Care Full time

Job Description

Bank Bookings Clerk | Mount Stuart Hospital | Bank Contract - Ad Hoc Hours

The role

We are looking for an experienced Bookings Clerk to join our bank team of staff at Mount Stuart Hospital in Torquay.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

**Responsibilities**:
- Liaising with patients by phone & letter- Booking appointments- Liaising with consultants and their secretaries- Ensuring timely completion of appointments onto EPR system- Preparing and maintaining clinics on the EPR system- Scanning & auditing of patient information

What you will bring with you- Excellent organisational skills- An excellent standard of computer literacy to include experience in Word & Excel- High degree of accuracy and attention to detail- Excellent communication skills - written and oral- Ability to work within a team- Ability to work autonomously and manage your own workload- Experience using a Patient Administration System (PAS) is desirable

**Benefits**:
- Competitive hourly rate with enhanced rates for unsociable hours (if eligible)- Subsidised staff restaurant- Free Parking

About us

Mount Stuart Hospital is based in Torquay, part of the English Riviera with easy access to beaches and Dartmoor. The hospital has undergone a major expansion project in recent years, including a new third theatre. Our specialities include orthopaedics, ophthalmology, gynaecology & general, spinal and plastic surgery. We pride ourselves on delivering a caring service, taking pride in our achievements and actively seeking new ways of doing things better for all our patients.

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.
- Mount Stuart Hospital is committed to quality, equality and opportunity for all_

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.

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