Food Technologist

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
**Job Details**:
**Food Technologist**

**Hemel Hempstead (Hybrid 50% in Office)**
**Annual salary + bonus and benefits**

We are looking for a talented Food Technologist to join our growing team Underpinning our exceptional holiday resorts across Great Britain is our food and beverage offering. Guests love our food and drink and we want to ensure that it exceeds expectations and helps to create wonderful experiences with memories which last a lifetime. The Food Technologist is accountable for the day to day management of food and drink safety, legality and quality including management of product specifications & allergen of ingredients, recipes and menu technical approvals and complaints management across food and drink across all of our 38 wonderful holiday parks.

**Key Responsibilities**
Maintain up to date product specifications and systems, liaising with suppliers to capture all required information and to review and approve specifications.
Ensuring required Due Diligence documents are in place. Ensuring labelling is legal and factually correct
Ability to implement standards competently and challenge the unacceptable in the right way
Use product specification and recipe management systems to support brands with recipes and menus approvals
Supporting brand development and buying teams to deliver compliance to food safety, legality and quality standards
Generate all product specification supporting documentation including quality attribute sheets and retail labels.
Investigation of compliance issues to identify root cause and implement clear action plans
Escalating and gathering data to support Incident management and product complaints
Supporting Technical manager and buying teams to monitor supplier and product performance, communicating trends to the team
Maintain up to date files of policies and procedures.
Provide reports as required to key stakeholders including procurement and food development.
Establish and develop relationships with internal stakeholders including procurement, food development, marketing, health and safety, operations and training.
Keeping abreast of, and assessing the impact of, any new or changing legislation, implementation and embedding across business
Conduct the supplier audit risk assessment and manage our 3rd party auditors to complete all supplier audits to schedule and provide necessary follow ups.Set audit strategy, agree audit standard, appoint/ selection of auditor, execution of H/M/L risk assessment by auditor.
To manage supplier led product quality incidents and cascade appropriately across the Bourne Leisure business
Supplier visits and thorough knowledge of supplier base and technical capabilities/ limitations. Use knowledge of suppliers to support Procurement with suggestions of alternative supplier options.

**Key Relationships**
Support to internal stakeholders with safe & secure and compliance to food safety, legality and quality
Establish and develop relationships with internal stakeholders including procurement, food development, marketing, health and safety, operations and training

**Qualifications and Experience**
Minimum HNC (or equivalent) in Food or Bio Science related discipline.
Good current knowledge of food law and labelling legislation
Understanding of technical and manufacturing experience including HACCP and BRC, quality control/assurance
Approval of due diligence documents Experience of reviewing and authorising specifications, menu copy and/ or retail pack copy.
Relevant experience in a technical role in manufacturing, retail or foodservice
**Essential Skills**
Good judgement, drive and influence and a personal development plan to enhance this.
Excellent verbal and written communication skills.
Good level of numeracy and attention to detail.
Ability to work alone or as part of a team.
Ability to work to tight deadlines and under pressure.
Personable and able to liaise with colleagues and suppliers’ technical teams.
Proficient with web-based product specification and supplier management database systems.
Self-motivated and solutions orientated with excellent communication skills

**Desirable Skills**:
Hold a valid drivers’ license and maintain a valid and current passport with the ability to travel domestically and internationally depending on business needs.
Experience of Fourth Recipe and Menu Engineering system (Starchef).
Involvement in hosting 3rd party or customer audits
Experience in internal or supplier audits

**What’s In It For You?**
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with cor