Head Receptionist

**Head Dental Receptionist**

**Location: Belper, DE56 1BZ**

Full-time - Monday - Friday 8.45-5.15pm

Ø Hourly rate starting from £10.50

Ø Retail discounts and deals through our easy-to-use Best Place for Perks app

Ø £50 birthday bonus

Ø Comprehensive training (including online and in person courses)

Ø Uniform provided

Ø Refer a friend scheme

Ø Free parking and excellent public transport links locally

Our ‘Best Place to Work’ ethos provides a supportive environment for all staff; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice.

Our Receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

**Key responsibilities**:

- Overseeing the team of Receptionists

Answering queries ensuring an exceptional patient journey both in person and over the phone
- Booking and rearranging appointments in the most efficient manner using a diary-management system
- Completing relevant forms for NHS and private schemes within a specified timescale
- Taking payments and chasing outstanding patient debt
- Liaising with dental laboratories, supply companies and other organisations

**Key skills and experience**:

- Experience working on a busy reception desk **(essential)**:

- Excellent customer service, communication and interpersonal skills
- Strong attention to detail
- High level of organisation
- An excellent team player
- Positive nature - able to adapt and take on change easily
- Responsible and reliable with a strong work ethic
- Able to use IT and computer-based systems
- Willingness to learn and develop your skills
- Be educated to GCSE level (or equivalent) in Maths and English (desirable)
- Prior experience in a dental/medical background **(desirable)**

If you like the sound of working with Dental Partners, don’t hesitate, click “Apply” now.

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

Schedule:

- Monday to Friday

**Experience**:

- receptionist: 1 year (required)