Administrator

Are you serious about establishing a successful and happy career? We're keen to find a Healthcare Administrator to join our hardworking team and make a difference to our clients.

You'll provide a wide range of administrative support to a portfolio of health and protection clients, always staying one step ahead of their needs and delivering a high-quality service.

**Your Role**:

- Help with the servicing and renewal of nominated clients by supporting the primary consultants. This includes responding to queries every day and obtaining market quotations as needed.
- ‘Trouble-shoot’ and manage problems for particular client queries in an efficient and timely manner.
- Generate high-quality renewal and new business reports to share with colleagues. Work diligently with the consultant to ensure the best service at all times.
- Develop professional, sustainable and robust relationships with all clients within your area of responsibility.
- Build and maintain constructive working relationships with insurers and other relevant providers to ensure that clients’ best interests are represented constantly.
- Grow your own personal knowledge and skills through Continuing Professional Development (CPD), we actively encourage it
- Work with the healthcare consultants to maintain an effective suite of management information, paying attention to the finer details.
- Maintain a central filing system for all relevant documentation and templates.

**Qualifications - External**

**Your Skills, Experience and Qualifications**:

- Previous experience within the health insurance arena or financial services industry would be an advantage but not essential.
- Strong customer-facing experience in any sector is important; as is being presentable with a personable manner, and confident when liaising with others is critical.
- With outstanding communication skills, an ambitious attitude and precise attention to detail, you're happy to prioritise own workload and complete tasks without supervision
- Proficient in Microsoft Office
- Eligible to work in the UK.

**What we offer you**:
We want Gallagher to be **the** organisation that **all** our people are proud to be a part of and where everyone can call themselves one of **our** team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within **our **organisation, we will have a healthier, more innovative and ultimately more profitable business.

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

**Job Types**: Full-time, Permanent

Pay: From £22,000.00 per year

**Benefits**:

- Company pension
- Employee stock purchase plan
- Gym membership
- Paid volunteer time
- Private medical insurance
- Referral programme
- Shuttle service provided
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Stevenage: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Stevenage

Reference ID: 102156