Ecm Administrator

**ECM Administrator - Southwark SE16 2XB**

**Salary: £21,500 to £22,540 per annum depending on experience**

City and County Healthcare Group are one of the largest providers of community-based social care services in the UK. Every day, tens of thousands of people with care needs are supported to continue living independently at home by our operating companies.

To support the great work we do, MiHomecare are looking for an Electronic Call Monitoring Administrator to join us in our Southwark branch.

As a leading provider of Healthcare services to the local community, we ensure we provide fully trained and qualified staff to care for our clients.

In this role you will be involved in the following:

- Direct responsibility for the management of the ECM/ CM2000 systems and processes in branch.
- Responding to alerts on the system of calls being missed.
- Liaising with carers on their attendance and why visits may be late.
- Running reports for management.
- Providing support to staff members as required.
- Take part in the On Call out of hours’ service as required.
- Adhering to company privacy policies and procedures at all times.

MiHomcare, part of City and County Healthcare Group, is an equal opportunities employer who are dedicated and committed to their employees.