Client Care Coordinator

2 weeks ago

York, United Kingdom ONEBRIGHT Full time

**Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator.**

**About Our Opportunity**

As a **Client Care Co-ordinator**, you will be working as part of a large team who are highly supportive and effective at helping our clients. You will be responsible for answering client queries over the phone, managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.

**What we are looking for**
- Minimum of 1 year's experience working in a customer service, or customer facing environment
- Competent at managing administration tasks specifically within Microsoft software suite.
- Willing to travel to our Head office 3 days a week
- Exposure to using case management or customer communication systems.

**About Onebright**

At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.

Onebright has been providing clinical excellence in mental health across the UK for 30 years. It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.

Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.

At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.

Pay: £23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in York, YO26 4GN

  • Care Coordinator

    2 weeks ago

    York, United Kingdom Minster Home Care Full time

    Basic Salary of £26,250 with achievable OTE £36,810 per annum 28 days paid holiday, company mobile phone **Job Overview** Minster Home Care are seeking a **Care Coordinator** to join our team to help facilitate the safe quality and secure delivery of care services. A Care Coordinator is responsible for ensuring that clients receive comprehensive,...

  • Care Coordinator

    1 week ago

    York, United Kingdom Lotus Home Care Full time

    **Care Coordinator (York Branch)** - **£26,000 per year**: - **Full time role - 40 hours a week**: - **York branch** **Benefits / Package** - Market leading salary of £26,000 base rate with additional pay for on call duties. - Progression opportunities to Deputy Manager and further - Laptop provided - Travel payment of 27p per mile - Excellent...

  • Client Care Advisor

    1 week ago

    York, United Kingdom Vets4Pets Full time

    We are recruiting for a part time client care advisor** (27.5 hours)** If you enjoy providing great service and working in a fantastic supportive team, we have just the opportunity for you ! As a CCA your typical day will look like: Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link...

  • Marketing & Events Coordinator

    2 days ago

    York, United Kingdom Radfield Home Care York, Thirsk & Ryedale Full time

    **JOB TITLE**: Marketing & Events Coordinator **SALARY**: Up to £30,000 per annum DOE **HOURS**: 40 hours per week **KEY RESPONSIBILITIES** - **Marketing and Brand Awareness**: Creating and executing marketing strategies to promote Radfield Home Care's services and brand locally. Manage social media platforms, digital marketing efforts, content creation...

  • Client Care Advisor

    2 days ago

    York, United Kingdom Vets for Pets Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our York Vets for Pets practice! **What your typical day will look like** Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build...

  • Activities Coordinator

    2 days ago

    York, United Kingdom Ideal Care Homes Full time

    **Activities Coordinator** **Handley House,** **Green Lane** **York** **YO30 6RG** **£12.00 per hour + paid breaks - 17.5 hours per week.** - Great part time hours to fit in with your life12Fun and varied role - Excellent rates of pay - Be part of our growing family of luxury care homes - **Part time hours 10am-3pm on a consistent 3 on/3 off shift...

  • Care Coordinator

    2 weeks ago

    York and North Yorkshire, United Kingdom Home Instead Senior Care Full time

    Company Description Established in November 2023, Home Instead Pocklington & Brough is dedicated to brightening the lives of older people by empowering them to live happy, fulfilled, and independent lives in the comfort of their own homes. We pride ourselves on delivering exceptional, person‑centred care that truly makes a difference every day. As part of...

  • Office Administrator

    1 week ago

    York, United Kingdom Support Solutions Full time

    **Company Overview** Support Solutions is a fast-growing home care provider, dedicated to delivering personalised and outcome-focused support to individuals across York, Harrogate, Beverley, and surrounding areas. Our mission is to transform care delivery by ensuring every client receives compassionate, high-quality support tailored to their unique...

  • Urgent Care Coordinator- Audax Close

    1 week ago

    York, United Kingdom Totally Full time

    We have an exciting opportunity for an Urgent Care Coordinator to join our team based in York, on a permanent, Full time or part-time basis.As an Urgent Care Coordinator, you will work with a team of clinical and operational colleagues, supporting the flow of patients, ensuring they receive the care they need in appropriate timeframes. You will be required...

  • HR Coordinator

    6 days ago

    York, United Kingdom Ramsay Health Care Full time

    **HR Co-ordinator** **Clifton Park Hospital - York | 30 hours | Competitive salary ** We have a rare and exciting opportunity for an experienced Human Resources Coordinator to join our team Clifton Park Hospital. **The role** Working closely with Ramsay Health Care UK People Team, you will provide a professional, confidential front line HR service. You will...