Colleague Support Host

2 weeks ago

Edinburgh, United Kingdom Portico Full time

Are you an outgoing individual who loves to deal with people every single day and can build relationships with anyone you come across? Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first? Then look no further as Portico is now hiring for a Colleague Support Host.

You will be part of a true family, working in a team of talented individuals that will support you in your self-development and any goals that you might have. The role is diverse. No day is the same as you will have the opportunity to get involved in everything that happens around the front desk. From meet & greet to administration tasks, room bookings, room audits and liaising with Office Managers, you will have the opportunity to hone your skills and acquire new ones.

Shift pattern: 40 hours per week, shifts from 7.30am-4.00pm or 8am-4.30pm from Monday-Friday

Why PORTICO? Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success. Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need. At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards. Benefits: We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, recommend a Friend Bonus Scheme and thank you voucher scheme. We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£10.90 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality (preferred)

Work Location: In person

Reference ID: Customer Service

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