Administrator - Care at Home

2 weeks ago

Inverness, United Kingdom Gateway Full time

**ob Title**: Administrator - Care at Home

**Reporting to**: Service Manager

**Salary**: £23,712 - £25,688 (dependent on experience and qualifications)

**Location**: Inverness

**Hours**: 38 per week + (on call duties on rotation)

Gateway is looking for an Administrator to join our Care at Home team. If you are a dynamic and enthusiastic person and feel you have the ability/experience to fulfil this role, then this could be the position for you.

To be successful in this role, you should have an Admin background and have a good working knowledge of Microsoft Office, be competent on Excel and Word and Care rostering Systems.

**About Gateway**

Gateway is a Charitable Organisation established in 1998, that has a Gold Investors in People award. Our goal is to support vulnerable people in our community. Our aim is to provide a range of high-quality care services and activities that improves the well-being of the vulnerable people we support we achieve. We provide Care at Home, Housing Support, and Support Living Services.

**The main duties of the role**:
To provide administrative support to the Care at Home Service Manager. Maintain good relations with our NHSH colleagues, Care at Home team and Service User families. Input data to electronic rostering system; service user details, care plans, care tasks and risk assessments, staff annual leave requests/sickness. Prepare rotas on our Care rostering system. Allocating unallocated care visits following unplanned absence.

To work alongside the Finance Team to meet organisation requirements on electronic Rostering system. Approving care visits, any ad hoc tasks requested by Management. Compiling weekly reports on Microsoft Excel.

To Lead in the maintenance and effective operation and monitoring of the Gateways electronic rostering system in line with organisational objectives. Monitoring and managing the alerts on electronic Rostering system. Supported the Care at Home team with using the Care App. Develop the electronic Rostering System in line with Organisation needs and provide support to all management and supporting personnel.

Any ad hoc tasks requested by Management.

**On Call duties**:
Emergency on call supporting the Care at Home team. Covering/allocating unallocated care visits following unplanned absence. Updating electronic Rostering system. Compiling weekly on call report for management.

An SVQ in Business Administration or HNC/HND in Administration/Business would be desirable.

Experience in Care at Home is advantageous.

If you would like any further information on the position or would just like to chat about it call Johanna Simpson on 01463718693.

**Job Types**: Full-time, Permanent

**Salary**: £23,712.00-£25,688.00 per year

**Benefits**:

- Bereavement leave
- Cycle to work scheme
- Store discount

Schedule:

- Monday to Friday

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Administrator - Care at Home

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