Lead Quality Auditor

IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

**LEAD** **INTERNAL AUDITOR**

**PURPOSE OF THE JOB**
- To manage the internal audit plan
- To undertake the internal audits designated in our internal audit plan
- To satisfy the requirements of all held ISO certifications, applicable energy regulations, and any associated contractual requirements.
- To provide and present reporting as required to Board level and other business forums
- To review operational process within the business to support maintaining all accreditations.
- To review and/or provide commentary on developing new and existing policies, procedures, and controls.
- To undertake RCA investigations

**CONTEXT AND MAIN ISSUES**
- To ensure the business complies with relevant regulations, internal controls and bespoke contractual requirements
- To understand and translate the impact of varying categories of non-compliances to the business at all levels
- To ensure alignment of internal audit approach with business strategy
- To engage with business process owners to drive timely resolution of non-compliances
- Identify and reduce all business and financial risks through effective implementation and monitoring of controls.
- Act as an objective source of independent advice to ensure validity and legality of issue resolution
- Engage in continuous knowledge development regarding sector’s evolving rules, regulations, best practices, tools, techniques and performance standards

**MAIN ASSIGNMENTS**
- Identify and assess areas of significant business risk
- Determine internal audit scope and plan audit schedule - to include-operational audits, process audits, IT audits, governance and ISO reviews.
- Obtain, analyse and evaluate documentation, reports, data, flowcharts etc.
- Manage risk based/control audit assignments.
- Conduct ad hoc investigations into identified or reported risks.
- Prepare and present audit reports that effectively present audit results and business impact for business stakeholders
- Ensure complete, relevant and timely audit information is reported to Management and/or applicable Risk Committees.
- Perform the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
- Build positive working relationships with business stakeholders
- Evaluate internal controls and make recommendations for improvements
- Recommend actions to address and control weaknesses (and improvements to controls)
- Negotiate and assist in design of suitable corrective actions and timelines with appropriate business managers
- Track progress of audit actions, obtaining sufficient evidence to confirm closure
- Conduct follow up audits to monitor issue resolution
- Identify trends
- Develop internal audit function by suggesting improvements to auditing practices, methods and documentation
- Maintain open communication with management
- Provide assistance in the review of bespoke customer requests/Bids and Tenders of potential impact to IMServ’s accreditations
- Provide assistance with management and hosting of any external audit
- To deputise where/when required for Senior Managers in all audit related matters

**PERSON SPECIFICATION**
- Proven experience in an internal audit environment.
- Ideally qualified as an internal auditor in ISO14001, ISO9001 and ISO27001 standards
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Ability to work independently and as part of a team
- Analytical and critical thinker with strong conceptual and problem-solving skills (8D would be nice)
- Self-motivated, focused and determined
- Sound independent judgement
- Effective communication skills, both written and verbal
- Good time management, planning and organizational skills
- Able to identify potential problems and draw informed conclusions
- Able to align approach to business strategy to identify key concerns
- Able to deal with confrontation
- Relationship builder
- Meticulous attention to detail
- Advanced computer skills with MS Office Suite
- Ability to manipulate large amounts of data and to compile detailed reports
- ISO 45001 Lead Auditor
- An understanding of the UK Utility / Energy sector (desirable)

**Company benefits**:

- 28 days annual leave plus Bank Holidays (contract dependant)
- Annual leave Buy & Sell Scheme
- Enhanced Salary Sacrifice Pension Contributions
- Life Assurance up to 6 X Base Salary*
- Subsidised Health cover*
- Subsidised Dental Cover*
- Contribution towards Eye Tests and G