Facilities Manager

**The Facilities Manager will be responsible for the management and on-going monitoring of all Hard and Soft services delivered across a portfolio of properties to ensure effective performance delivery. You will be expected to manage all site basedstaff working on the assets within your portfolio and work alongside the Property Surveyor.**

**Client Details**

One of the largest insurance brokerage, and consulting firms

**Description**
- To complete regular reporting in a timely and efficient manner, submitting to the FM Director, Surveyor and client (where appropriate). Collate reports produced by Building Managers within your portfolio and include when submitting to the FM Director.
- Ensure that Work Orders are raised for all contracts and amended in line with annual contract cost increases or variations to services.
- The procurement and placement of goods and services in line with the departmental procedures using purchase orders and contracts as appropriate.
- Carry out timely and accurate invoice validation for services provided and works completed as well as monitoring on-going expenditure and ensuring the Management Surveyor/ Partner is made aware of any significant variances.
- Assist the Management Surveyors/ Partners in the production and on-going management of Service Charge budgets for all sites, liaising with Building Managers to ensure accurate contract costs and additional works are included
- Attend any allocated site(s) at least once per month to monitor health and safety, property condition, service delivery, and staff and tenant liaison.
- Complete a full property inspection and report using the agreed format/ templates, covering all FM areas according to a given schedule of visit frequencies.
- Implement business continuity & emergency evacuation plans for the property and ensure they are aligned with the occupiers.
- Liaison with Occupiers, on-site staff and service providers as necessary for effective running of the building
- Undertake regular contract meetings with suppliers including a formal assessment of performance, competence and compliance through a performance management system (KPl's)
- To utilise the Elogbooks Helpdesk to raise all reactive jobs for sites and follow up as required, raise quote requests and follow up, compile property information & complete reports for use within the KAR/monthly contractor meetings.
- To ensure any works carried out at the properties, whether by Occupier or Landlord, are undertaken with the correct health and safety arrangements in place, permits to work etc.
- Use of compliance system, RiskWise, to record all statutory compliance certificates as well as Risk Assessments, insurance inspections & management system documents. Ensure that minimum compliance target is met and any actions are progressed and closeddown within the allocated timeframe.
- To achieve and maintain the departments OHSAS 45001 objectives for health and safety management and
- To manage on site staff focusing on training, development and performance monitoring. This includes the completion of monthly 1-2-1 meetings and annual appraisal.
- Complete all relevant Professional & Personal development

**Profile**
- Have the necessary skills and qualifications to provide the effective and efficient delivery of Facilities Management, Services and Projects
- NEBOSH General Certificate desirable
- Ability to communicate at all levels in a professional and supportive manner
- A flexible, adaptable and a co-operative attitude
- A self-starter with a good degree of initiative and self-motivation who can deliver effective work without the need for close management
- An interest in the business and development of the Commercial division within the Property teams
- Good management skills and the ability to motivate and drive staff to meet the highest possible standards
- Good standard of English grammar, spelling and take pride in presentation of work and
- Have confidence within your own abilities to be able to lead at a Senior level
- At least 2 years' experience in Facilities Management with a full understanding of Managing Agent responsibilities (essential)
- Experience of working on multiple sites
- Demonstrable experience of developing systems and processes to deliver FM at the highest standard
- An excellent working knowledge of the relationship between Landlord and Tenant as it relates to commercial
- Commercial awareness and ability to develop identified business improvement opportunities
- An advocate of change and supportive in driving operational business change
- Strong client management skills and an ability to understand and relay business ideas
- Knowledge and experience of a variety of Health and Safety and related issues
- Strong contract management skills with experience of a formal performance management system
- Strong knowledge and experience of all hard & soft services aspects of Facilities Management
- To have directly managed a team and can demonstrate the ability to carry out appraisals and other direct management activities.

**Job Offer**

Competitive salary + company benefits