Parts Advisor

PARTS ADVISOR / FIELD PARTS ADVISOR

You will join a busy agricultural sales & service team, and be responsible for the selling, receiving and delivery of parts and accessories. Building strong customer relationships within our field parts delivery service. Promoting the latest parts deals & offers.

You will be accountable for the safe, effective and profitable management of the parts department, including staff, parts counter, show room, yard and all storage areas.
- This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings on a rota basis._
- **Essential duties and responsibilities will include**:_
- Promote and sell parts through all franchises and/or services to meet customer needs, by telephone, internet and face to face; taking payment as required
- Build a fields parts customer base and deliver parts delivery when requested
- Ensure all orders for customers & internet customers, are ready for collection, delivery or packaged for courier/postal delivery
- Prepare quotes for customers
- Contact manufacturers and suppliers for the latest information on products, prices and what support they offer
- Supply parts to Service Technicians including identifying parts required and ordering them to the relevant job number
- Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to dispatch/workshop, whichever is applicable
- Ensure the showroom is maintained to a high standard
- Maintain control of stock levels and assists with stock takes
- Ensures relevant administration tasks are completed as required i.e. order processing & invoice confirmation, sales advice notes and invoicing and workshop jobs.
- Contact customers with special offers/deals and liaise with the marketing team to promote seasonal or out of season deals
- Seek out new lines of business to develop and improve the parts department promoting sales to meet or beat the sales targets
- Liaise with all other departments and members of staff
- Comply and adhere to company Health & Safety policy and guidelines
- Take reasonable care for the Health, Safety and Wellbeing of yourself and others. This extends to co-operating to enable Edwards & Farmer Ltd to fulfil its legal duties
- Manage and implement safe working environment in retail, office and storage area
- Heavy lifting is required to move heavy parts, oils etc. safely

**Qualification, Experience & Skills Required**:

- Experience in an agricultural parts environment or similar is preferred
- Basic Machinery/Automotive knowledge
- Computer skills and knowledge of windows programmes
- Excellent communication & customer relationship skills
- The ability to work in a dynamic, fast paced environment and thrive in a team environment
- Looking for a long-term career
- Trustworthy and be able to maintain confidential business information
- Flexible as extended hours, weekends, emergency call outs and bank holidays, may be required, particularly during the height of the season
- Self-motivated
- **Employee Package**:_

£24,000 - £33,000 depending on experience & ability of successful applicant.
- **Including**:_
- Company vehicle
- Mobile phone
- Training development & support
- Competitive salary
- Full PPE Equipment
- Working Hours are 8am-5pm Monday to Friday
- Saturday mornings (on rotor basis)
- Overtime
- 22 + Public Holidays, rising to 25 days service dependant
- **Benefits**:_
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

**Salary**: £24,000.00-£33,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Overtime
- Weekend availability

Reference ID: PARTS ADVISOR / FIELD PARTS ADVISOR