Supporting Retirement Living Officer

2 days ago

Stafford, United Kingdom Housing Plus Group Full time

Job title:
**Supporting Retirement Living Officer**Salary:
**£24,477.94 per annum**Location:
**Stafford**Hours:
**37.5 hours per week, permanent**

We currently have an exciting opportunity for a **Supporting Retirement Living Officer**to join our successful Retirement Living team on a permanent basis to monitor the local authority portal for appropriate care packages. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

**The Role**

As a **Supporting Retirement Living Officer**, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.

**Skills and experience required**:

- Experience of working in a customer focused environment
- Experience of taking a hands on approach to solving problems
- Good organisational skills
- Competent in using IT packages including Microsoft Word, Outlook, Excel etc
- Ability to work effectively under pressure
- Excellent verbal, written and face to face communication skills
- Full UK Driving Licence and access to your own vehicle as travel across the county will be required

**What we can offer you**

As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days’ holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

**About us**

Housing Plus Group is a leading provider of homes across a range of tenures, to meet identified housing needs. We also deliver regulated care services to help people live independently.

Our dedicated and diverse colleagues are critical to our success. We value our people and offer them challenging and worthwhile careers, providing a sense of achievement in a vital sector. It is important that we offer opportunities to inspire our people to help us to make a positive difference to our customers’ homes, lives and communities.

**How to apply**

**Closing date**:Friday 31st January 2025 - Interviews may take place throughout the advert
- _We are committed to carrying out safeguarding checks with our colleagues. These checks may vary depending to the role that you have applied for._

*

**Job Types**: Full-time, Permanent

Pay: £24,477.94 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stafford (Staffordshire): reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 540a

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