Transport Router Coordinator

**Job Reference**

TRC-WFNW-L-132342

**Salary Description**

£28,000 per annum

**Contract Type**

Permanent

**Location**

Carnforth

**Advert**

**Join Our Team of Fuel Delivery Experts - Transport Router Coordinator**
**Carnforth, Fuels North West**
**Full-Time | 40 Hours (Mon-Fri)**
**£28,000 per annum**

We are currently seeking a motivated and detail-orientated **Transport Router Coordinator** to join our dedicated team at **WCF, Fuels Northwest.**This is a permanent, full-time position offering a fantastic opportunity to be part of a dynamic and supportive environment within a growing organisation.

**The Role: What to Expect**

As a Transport Router Coordinator, you will play a vital role in our operations team, responsible for the efficient planning and routing of daily tanker deliveries. These deliveries will include domestic heating oil, agricultural fuel, and commercial fuel across a variety of customer locations. Your responsibilities will also include scheduling workloads for our team of professional drivers, ensuring timely and cost-effective delivery while maintaining exceptional service standards.

You will be at the heart of ensuring our customers receive prompt and reliable fuel deliveries, making a real impact on our business and the communities we serve.

Key Responsibilities:

- Plan and route daily deliveries for a fleet of tankers across multiple fuel types and customer sectors.
- Allocate driver workloads efficiently while considering vehicle capacities, customer requirements, and delivery windows.
- Maintain strong communication with drivers, customers, and internal teams.
- Respond to customer enquiries professionally and promptly, providing outstanding service at every interaction.
- Monitor delivery progress and adjust routing plans as needed to meet operational demands.
- Utilise routing software and internal systems to support planning and record-keeping.

**About You**

We are looking for someone who brings enthusiasm, reliability, and a strong work ethic to the team. You will thrive at WCF if you:

- Have excellent communication and organisational skills.
- Are highly customer-focused and committed to delivering exceptional service.
- Work well both independently and as part of a team.
- Have good IT literacy, including experience with routing or logistics systems (training provided).
- Are adaptable and able to manage changing priorities calmly and efficiently.

Previous experience in a transport planning or routing role is desirable but not essential, as full training will be provided.

**Why WCF?**

At WCF, we do things differently, we’re proud to be an employee-owned business. When you join us, you’re not just a number, your part of a team that values respect, safety and excellence.

**Benefits We Offer**:

- **Employee Ownership**: Share in our success through various share schemes.
- **33 days holiday** including bank holidays.
- **Life insurance, pension scheme** and full uniform provided.
- Access to **employee discount programs, assistance programs** and **exclusive WCF perks** (from discounted pet food to glamping holidays).
- Comprehensive **training and induction program** for all new employees

**Ready to apply?