Accounts Assistant Credit Controller

1 week ago

London, United Kingdom Six Physio Ltd Full time

**Accounts Assistant Credit Controller**

**Reports to**:HR, Payroll & Purple Supervisor

Are you a fun, enthusiastic and motivated team-player?

Six Physio are looking for an exceptionally organised, friendly person with impeccable customer service and an aptitude for new systems to join their team. We pride ourselves on a great working environment where life-long friendships are made and our Culture is recognised.

Main purpose of the role is to reduce the aged debt from Case Management companies and Private Medical Insurers

This is a hybrid role, with the office based in Fulham SW6. on a 3 month rolling contract.

Salary

£23,000 per annum

Duties include but not limited to;
- Minimisation of bad debts, processing remittances and chasing debt.
- Aged Debt of case management companies and PMI’s
- Making sure invoices have been sent, chase any from PMI and case management companies that have not been paid
- Any invoices not sent to investigate why and send off with correct data
- To investigate any unpaid invoices from both our CPU and Xero systems and to get the information together to get these paid
- Case Management companies remittance investigations,
- Matching missing cash receipts from insurers and processing into TM3.
- Reissuing of invoices that PMIs are not paying back to the patient with explanations.
- Chase any discrepancies in payment or non payment of invoices
- Chasing insurance companies for missing remittances
- Collaborate with other departments such as Practice Managers, Accounts receivable, to resolve any errors that have occurred when invoices were initially sent.
- Maintain accurate and up-to-date records of all communications and transactions with customers.
- Adhoc accounts tasks

**Requirements**:

- Excellent communication skills, both written and verbal, with the ability to interact professionally and effectively with customers
- Strong negotiation and problem-solving abilities to handle customer queries and resolve payment issues
- Detail-oriented with excellent organisational skills and the ability to prioritise tasks effectively
- A proactive and self-motivated individual who can work independently as well as part of a team
- A commitment to maintaining confidentiality and handling sensitive financial information with integrity
- Knowledge of Healthcare industry specifically with Case Management companies is preferred but not required

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