Management Opportunities

**Job Introduction**

Our current Store Managers have all been developed internally and we’re looking to continue this as we grow We offer constant development at Harper’s and Napoli to get you to the next stage in your career with us. Whether you are currently looking for your first management position, looking to run your first store or looking to make the step into multi-store/area management, we’d love to chat.

**The Company**

A little bit about us

We are a family-owned business operating two brands in high footfall locations in Merry Hill shopping centre and Derbion shopping centre. Both business trade exceptionally well in these high-profile, competitive environments.

The brands are currently being refreshed by our branding and interior design teams and we are soon to be looking for additional sites for our businesses in similar high-profile locations. Therefore, we are looking for capable, energetic individuals to strengthen our management team.

**The Brands**

We only work with the best and freshest ingredients, which are prepared on-site daily to ensure our guests have the best experience possible.

**HARPERS BRITISH CLASSICS**
- Our Handcrafted pies have won numerous awards including Gold at the British Pie Awards and 2 Star Great Taste Awards.
- Homemade stews, British bangers, fresh mash, fresh roast potatoes, freshly steamed vegetables and delicious puddings add to the range.

**NAPOLI PIZZERIA & PASTA**
- Our pizza dough is fresh each day and fermented for 72 hours for an exceptionally high
- quality product.
- Our pasta sauces are made fresh in store each day.
- Authentic ingredients are sourced from our specialist Italian supplier.

An ambitious and enthusiastic catering professional.

We are looking for someone who is:

- Proud to produce the very highest quality food.
- Committed to achieving the highest standard of food hygiene, and health and safety.
- Committed to training and developing your team.
- Capable of working under pressure in a busy fast-paced, environment.
- A committed leader who can inspire their team.
- Positive with a “can-do” optimistic approach.

Experience: A minimum of two (2) years in hospitality. Experience in supervising and training staff.

Excellent verbal and written communication skills, conflict resolution skills, flexible leadership styles and effective problem-solving, skills

**We offer**
- Excellent salary
- Company pension
- Profit related bonus scheme
- A great opportunity to progress your career with our expanding business.
- 28 days holiday (inclusive of Bank Holidays)
- Full training and development plan
- Appreciation for your endeavours and commitment
- Great pizza and great pies

**Main Responsibilities**
- Driving sales and profit performance by providing support and operational expertise
- Conducting daily, weekly, monthly business reviews
- Ensuring profitability of the business by reviewing all weekly and periodic paperwork to ensure that all controls are in place and all reported numbers are accurate.
- Providing leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment to company objectives
- Leading, motivating, and developing the team to ensure that they strive to exceed existing performance standards.
- Planning, organising and leading meetings.
- Active involvement in the community to spread brand awareness through local store marketing.
- Communicating clearly, concisely, accurately, and effectively with the team, about plan and progress
- Training and coaching in order to deliver exceptional customer service and to achieve operational goals.
- Promoting company culture values and mission with integrity
- Attending all meetings and other business functions as required by the company.
- Ensure that all equipment and fixtures, inside and outside the store are in proper working order and good condition.
- Effective working within a fast-paced environment.

**Executing functional responsibilities**
- Responsibility for adherence to the company’s compliance standards, with particular focus on those standards relating to food safety and customer service.
- Challenging and inspiring the team to achieve business results and KPI’s.
- Providing coaching, feedback, and developmental opportunities to build effective teams.
- Actively managing team through regular performance assessments, providing feedback, and setting challenging goals
- Completing daily and weekly paperwork, maintaining business records a
- Ensuring the highest standards of health and safety and food safety are maintained, and that company security policies are followed.
- Recruiting
- Recognizing performance
- Disciplinary actions as required.

Job Types**:Full-time, Permanent**

**Salary**: Up to £50,000 per annum + profit related bonus

**Job Types**: Full-time, Permanent

Pay: £34,000.00-£50,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount