Credit Controller

2 days ago


Enfield, United Kingdom Response Personnel Full time

Credit Controller Maternity Cover initally for 13 months minimum.

Department / Location: Finance and Accounting

Job Title: Credit Controller - covering Nordics, South Africa & GOBI Europe

Based: Enfield, UK

Hours: 37.5 hours per week - Monday to Friday

Responsible to: Accounts Payable & Accounts Receivable Manager

Role:
1. Manage all aspects of collections and the sales ledger.

2. Adhere to all departmental deadlines.

3. Work closely with Customer Service staff to promptly resolve outstanding customer queries.

Key Responsibilities

Accounts Receivable
- Responsible for conducting collections and overall financial maintenance of a ledger of customer accounts
- Responsible for the sales ledger function for the business
- Provide accurate billing information. Process all manual billing adjustments in a timely manner, adhering

to EBSCO policy
- Work with Customer Service team and customers to resolve customers’ financial queries and disputes
- Document and action accordingly where payment is not received
- Resolve customer enquiries promptly & accurately by understanding customer market & needs
- Strategically review customer accounts and regularly collect & analyse customer data to prevent accounts

from becoming overdue
- Drive efforts to reduce & eliminate Unapplied Cash & Credit notes in our customer portfolios
- Ensure all customer payments owing are verified
- Ensure correct and accurate information on customer accounts / statements
- Run monthly statement process and send to customers
- Raise all manual credits & Debits, key into our internal systems
- Work as part of the accounts team, providing support and backup to other team members
- Work with the European & South African offices to manage the GOBI division processes, raising manual

credits and debits for foreign currencies, reconciling those accounts

Remuneration & Benefits
- Between 28,000 to £32,000 per annum
- 22 days holiday
- Workplace pension scheme (available after 3 months’ service)
- Death in service benefit
- Health Shield (Healthcare medical cash plan scheme)
- Hours - 37.5 per week - Hybrid working normally minimum of 2/3 days per week after a successful training/probation period as could be required to work at least 4 days in the office during this period and thereafter at least 2/3 days in the office possiblyup to 3 months or maybe longer dependant on how well the new employee picks up the role


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