Team Leader

1 day ago

WestcliffonSea, United Kingdom Essex County Council Full time

**Essex County Council (ECC) are delighted to be supporting Doris Jones to recruit a Team Leader for their home care service based in Westcliff-on-Sea.**

Doris Jones understands the importance of balancing the care and support their service users depend upon, with gentle guidance on how to be as physically independent as they can. By combining traditional care services with expertise in physiotherapy andrehabilitation, Doris Jones can help their service users gain greater control over their lives and stay safely in the place they are happiest. There are only a handful of homecare providers in the Southend-On-Sea area rated outstanding by the CQC and DorisJones are the biggest.

Doris Jones are looking to recruit a Team Lead oversee and deliver all aspects of the Client Services function. You will be responsible (or share responsibility) for the following;
- Manage 70+ care staff within their role and report findings accurately to Registered Manager and/or HR
- Undertake quality checks of staff and audits relevant to role
- Evaluate and allocate workload for Shift and Duty care staff
- Liaise with Care Coordination and HR departments to maintain optimum staff levels
- Undertake new client assessments and oversee the take-on process
- Be responsible for the maintenance and management of medication reviews and administration
- Work with Administration team to ensure all service documentation is up-to-date, accurate and audited
- Work together with Care Coordination and HR teams to enable successful Care Delivery
- Be prepared to cover rostered visits in exceptional circumstances
- Be responsible for the operational management of the client services team
- Supervise and coordinate the work of junior staff in the client services team
- Assist in creation and development of process, procedures, and controls (EAISB)
- Form part of the OOH Team to cover equal proportion of shifts across the month as directed by Management Team

Within this role you will benefit from the following:

- Excellent bonus scheme
- On-site parking
- Referral programme
- Monday to Friday working plus overtime
- Opportunities for career progression

**Note: ECC are advertising this role on behalf of Doris Jones and if successful you will be employed by Doris Jones.**

Doris Jones is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Care Providers applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.

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