Cruise Consultant

Barrhead Travel is on the hunt for experienced Cruise Consultants to join our incredible sales team in Glasgow.

We’re expanding across the UK and looking for passionate, well-travelled travel experts to join us

The role is fast paced, rewarding and incredibly diverse. Our dedicated Training Academy offers support for every single member of our team -so, we’ll be with you every step of the way to help get your career off to a flying start.

**Here’s some key information about the role**:

- Creating and booking unforgettable experiences, tailored exactly to your customer’s needs
- Confidently communicating with prospect clients, through a wide range of channels including online live chats, social media, telephone enquiries and face-to-face conversation
- Offering out-of-this-world customer service. We’ve won multiple awards for our fantastic customer service and are looking for more great people to join our award-winning teams
- Meeting sales targets and working as a team to contribute to your branch’s overall targets

**What we’re looking for**:

- Previous experience working in a retail travel environment
- A flair for communicating with a wide variety of clients
- The confidence, determination and drive to succeed. You should also love learning - the travel industry is always changing and you’ll need to be able to stay on top of trends and emerging destinations
- Tenacious and determined - as a key member of the sales team, you’ll have an individual target to work towards as well-being pivotal to the overall store target.

**What we offer**:
At Barrhead Travel, we don’t simply offer jobs. We offer careers, with real development and growth prospects. You’ll also be joining a family of brilliant colleagues; we love working hard but we play even harder. We were recently named as one of the top 100 employers in the UK to work with. Take a look at some of the many Travel Perks we offer our staff:

- Competitive base salary with uncapped earnings through our commission and bonus schemes - you earn on everything you sell
- The opportunity to travel the world, thanks to our incredible worldwide familiarisation trips which are designed to enhance your product knowledge and customer service skills
- A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them
- A varied company benefits scheme which includes amazing discounts with UK high street retailers
- Generous staff discounts on your own holidays plus discounts available for family and friends
- 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you
- Perfect attendance reward - £100 holiday voucher
- Refer a friend incentive - £750 reward
- Company pension scheme
- Long service rewards - love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management

This is an exciting opportunity to join an award-winning company, selling a product you love, whilst reaping the rewards of an extremely generous bonus structure within a fun and exciting industry.

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person