Customer Experience Specialist

2 weeks ago

Croydon, United Kingdom Matt Burton Full time

Our Client, a leading car manufacturer are currently looking for a Customer Experience Sales Specialist to join their business based out of their Croydon Dealership.
This is a new and exciting position that will provide a huge customer focus through the sales process.
As a Customer Experience Specialist, you are key to the team's success in delivering that experience through every step of our customer's journey, maintaining existing customers and providing an exceptional service to new customers.
This is a great opportunity for an experienced Car Sales Executive who is looking to provide more of a focus on the Customer or someone with an exceptional ability to go above and beyond and provide the best service and convert this in to a sale.
About the Role
- Ensuring that you provide the highest level of customer care and all customers are satisfied with the experience given.
- Working closely with the direct sales team and helping with the end to end process of a sale.
- Provide a tailored experience for each customer, ensuring customers have had a full introduction to all specifications available within their vehicle
- Providing exceptional product knowledge to all customers
- Sending out CIT Now videos to customers.
- Representing the brand in a professional way.
- Upselling all addons and benefits of the car and other alternatives.
About You
- Excellent customer service skills and likes to work with people, with a professional manner.
- Strong communication skills whilst engaging with other people.
- Looking to delivery exceptional customer service in the modern way of a Car Sales position.
- Willingness to learn
- Good work ethic to develop good product knowledge and to create, maintain and develop relationships.
About the Company
- Excellent basic salary
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, and company car
- Flexible progression based on your career aspirations
- Manufacturer based training
What's Next?

  • Customer Experience Specialist

    2 days ago

    Croydon, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a Customer Experience Specialist to join their business based out of their Toyota Croydon Dealership. This is a new and exciting position that will provide a huge customer focus through the sales process. As a Customer Experience Specialist to join our busy showroom team to help delight our...

  • Customer Experience Specialist

    1 week ago

    Croydon, United Kingdom MBA Group Full time

    Our Client, a leading car manufacturer are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Croydon Dealership. This is a new and exciting position that will provide a huge customer focus through the sales process. As a **Customer Experience Specialist** to join our busy showroom team to help...

  • Customer Experience Specialist

    1 week ago

    Croydon, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Customer Experience** **Specialist** to join their business based out of their **Lexus Croydon** Dealership. This is a new and exciting position that will provide a huge customer focus through the sales process. As a **Customer Experience Specialist** to join our busy showroom team to help...

  • Customer Experience Specialist

    12 hours ago

    Croydon, United Kingdom Tropic Skincare Full time

    Join to apply for the Customer Experience Specialist role at Tropic Skincare. About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated...

  • Customer Experience Specialist

    2 weeks ago

    Croydon, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a Customer Experience Sales Specialist to join their business based out of their Corydon Dealership. This is a new and exciting position that will provide a huge customer focus through the sales process. As a Customer Experience Specialist, you are key to the team's success in delivering that...

  • Customer Experience Specialist

    3 days ago

    Croydon, Greater London, United Kingdom Tropic Skincare Full time £25,000 - £35,000 per year

    About The RoleAre you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic SkincareAs a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and...

  • Ambassador Experience

    3 hours ago

    Croydon, United Kingdom Tropic Skincare Full time

    A dynamic skincare brand in Croydon is seeking a Customer Experience Specialist to deliver outstanding service. This full-time role requires exceptional communication skills and a proactive approach to resolve inquiries with friendliness. You will assist customers and Tropic Ambassadors while managing various tasks, from providing product advice to...

  • Customer Experience Specialist

    4 days ago

    Croydon, United Kingdom Tropic Skincare Ltd Full time

    **About The Role** Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! **Key Responsibilities** - Be excited by the prospect of helping over 20,000 Tropic...

  • Customer Experience Specialist

    3 days ago

    Croydon CR TD, United Kingdom Tropic Skincare Ltd Full time £25,000 - £35,000 per year

    About The RoleAre you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic SkincareAs a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and...

  • Customer Accounts Specialist

    2 weeks ago

    Croydon, United Kingdom Marks Consulting Partners Full time

    **Marks Consulting Partners are currently looking for a Customer Accounts Specialist to work with one of our Housing Association clients in South London.** **What the job will be doing** - To undertake the collection of debts in accordance with the Association income collection policies and procedures, working with other staff to collectively meet...