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Logistics Administrator

2 weeks ago

Colchester, United Kingdom Performance Window Group Full time

PWG Trading Ltd is the parent company to two of the UK’s Premier fenestration brands, Timber Windows and Dale Joinery.

Timber Windows is a retail brand working closely with a network of dealers geographically located across the UK with 50 stunning showrooms for customers to visit.

Dale Joinery is trade focussed and primarily sells its products through close associations with builders merchants across the whole of the country. Dale also works with high end builders and developers.

PWG and its brand stand for high quality products, service levels and customer experience.

**Main Purpose of the Role**

The role will be to support the day-to-day administration of the Logistics Department ensuring that an excellent standard of service is provided and maintained.

**Role Responsibilities**
- Ensuring that the department operates effectively and that the activities are aligned to the departmental and company objectives.
- Prepare order paperwork prior to delivery planning.
- Liaise with customers to confirm deliveries details.
- Compile weekly statistics.
- Process inbound delivery paperwork.
- Communicate any delays or discrepancies to customer prior to delivery.
- Provide adhoc cover within the Logistics department as required.

**Knowledge & Skills**
- Administrative experience preferable.
- Highly proficient in the use of IT software and including Excel and word.
- Good geographical knowledge of the UK.
- Good telephone manner and communication skills
- Ability to manage different tasks in a fast moving and dynamic environment
- Ability to overcome objections and work under demanding customer requests.

**Personal Attributes**
- High levels of honesty and integrity.
- Positive / “Can Do” attitude.
- Excellent time management.
- Enthusiastic, confident, and self-motivated
- Able to work on own initiative as well as part of a team.
- Ability to work under pressure to achieve demanding targets/deadlines.

**Work Perks**
- Access to our online rewards platform giving you discounts for multiple retailers
- Paid volunteer day each year
- Employee Referral Scheme
- Private medical cover through Benenden Health
- Company Bonus
- Pension
- Company life assurance scheme
- 24/7 Employee Assistance Programme

Pay: Up to £23,900.00 per year

Additional pay:

- Yearly bonus

Schedule:

- Monday to Friday

**Location**:

- Colchester (preferred)

Work Location: In person