Quality Practitioner

End Date

Salary Range

Agile Working Options

Flexible / Variable Hours, Hybrid Working

Job Description Summary

At Lloyds, we 're motivated by a clear purpose; to help Britain prosper. Over the last few years, we've grown our number of active online banking users to 14.5 million and our mobile users to over 9 million.

We're committed to continuing to deliver a leading customer experience by improving our digital capabilities, providing personalised propositions and building on our multi-channel model.

We're embarking on a bold transformation program supported by over £3bn in strategic investment to improve customer experiences, digitise the Group, maximise our capabilities and transform our ways of working as we progress on our journey to build the Bank of the Future

Do you want to drive cultural change at the UK’s largest digital bank? Do you want to be part of our exciting and innovative Colleague Channels Platform ? If so, this could be the role for you.

**Job Description**:
What would you be involved in?

Key elements of the role would be to assist with testing code (manually or via automation) to deliver products that are fit for purpose and meet the quality standards that our customers expect using established techniques at one level of testing (FT/NFT/BAT). Understands the importance of testing and the Quality Framework within LGB. Attends Community of Practice & Guild meetings to learn from others and increase their understanding of testing best practice. Keen to develop their technical knowledge and understanding as well develop, practice and demonstrate the workplace skills and behaviours required for this job role.
- Carries out routine customer needs support tasks and assists others by following established procedures.
- Supports development of personal capabilities by pursuing existing formal and informal training opportunities.
- Implements improvements and carries out simple change management tasks by following established procedures to support others.
- Works within current standard IT security processes, systems, and procedures.
- Carries out simple knowledge management tasks by following established procedures in order to support others.
- Supports others by performing simple product development/engineering tasks (e.g. gathering data, preparing documents, etc.) according to established procedures.
- Performs simple risk monitoring and assessment tasks by following established procedures in order to provide support to others.
- Assesses compliance with established standards and protocols.
- Develops testing standards and procedures by following general directions from professional staff.

What we'll give you in return?

A role within our team will provide the chance to work flexibly, develop personally and professionally and work collaboratively with an ambitious team to build our business and bring to life the Group vision of being the Best Bank for Customers.

We're proud to be an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible

We’re happy to consider options other than 9-to-5 office-based work. To us “Agile working” is more than working flexibly - it’s about entrusting colleagues to think creatively about how, when and where they work, to deliver their very best.

So if you have the skills, background and outlook we're seeking and this opportunity appeals then get in touch, we'd love to hear from you

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.