Technical Support Engineer
1 week ago
Technical Support Engineer - 2nd Line. Offered as hybrid Hertfordshire HQ (2 days) & remote (work from home / wfh) 3 days.
Our client is a successful Hertfordshire-based managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional, Technical Support Engineer to operate within their client support function.
IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment.
*Enjoy providing remote and telephone support to a varied client set
*Have the ability to assist with project managing installations and upgrades
*Have a good to very good working knowledge of PCs and Windows networking
*Ideally have some knowledge of Apple Macs
*Be a good communicator
*Have a full driving licence (own vehicle preferred but not essential)
Technical Support Engineer - 1st/2nd Line - Specific Technical Experience:
*Active Directory and assoc Security
*Windows Networking
*TCP/IP
*Troubleshooting Windows
*Knowledge of hardware and ability to carry out repairs
*Administration of Microsoft Exchange
Industry recognised qualification(s) ideal - MCP, MCSA, MCDT, MCSE, CCNA, CCNE, ETC.
1st / 2nd Line Technical Support Engineer (hybrid remote & Herts HQ)
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