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Receptionist

2 weeks ago

Whitstable, United Kingdom Whitstable Castle trust Full time

Whitstable Castle is a beautiful historic venue, offering a unique setting for events, weddings, and community gatherings. Our mission is to provide exceptional service and create memorable experiences for all our visitors.

We are looking for a friendly and professional Receptionist to join our team and contribute to our welcoming atmosphere.

**Key Responsibilities**:

- **Visitor Support**: Provide information about the castle, its services, and upcoming events. Assist guests with inquiries and resolve any issues that may arise.
- **Booking Management**: Handle reservations for Tearoom maintaining accurate records.
- **Administrative Tasks**: Support daily office operations, including filing, data entry, and maintaining office supplies.
- **Maintenance of Reception Area**: Keep the reception area organised and presentable, ensuring a professional first impression for all visitors.

**Qualifications**:

- Previous experience in a receptionist or customer service role is preferred.
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Office Suite and comfortable using office equipment.
- Excellent organizational skills and attention to detail.
- A friendly and approachable manner, with a passion for providing outstanding customer service.
- Ability to multitask and work effectively in a fast-paced environment.

Whitstable Castle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Part-time, Zero hours contract

Pay: £8.60-£11.44 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 18/10/2024