Yf397 Payroll and Pensions Officer external

THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY

Payroll & Pensions Officer | Location Wakefield
3 permanent positions

To excel in this role, you'll need to be committed, motivated, and professional. This role requires an individual who is a team-worker. We're really keen to bring in someone who has excellent customer service skills. This role would really suit somebody who possesses strong organisational skills. Working with a team of dedicated professionals, you'll be instrumental in the payroll and pensions process.

Joining West Yorkshire Police, you'll be part of a business striving to provide excellent customer service. Your future will be filled with opportunities to showcase your organisational skills. Your role is to ensure that officer and staff payroll records are accurately maintained. You will be responsible for providing advice and support to a workforce of over 11,000 employees.

As a Payroll & Pensions Officer, you'll be driving efficiency and accuracy in payroll and pensions operations. The ability to handle stressful situations within the fast-paced pressurised environment is crucial for this role. Your remit is to provide a consistent, customer-focused payroll and pensions function. Your day-to-day activities will include ensuring payroll and pensions compliance with relevant legislation and regulations.

At West Yorkshire Police, we are known for our commitment to excellence. We believe in delivering excellent customer service to our internal and external customers. There is an opportunity to showcase your teamworking skills within this role. We're proud of our team of professionals who demonstrate exceptional organisational skills. Hybrid flexible working is part of our plans to create a positive work environment.

The Key Requirements...
- Minimum of 4 GCSE passes or equivalent, including Maths and English.
- Has good knowledge gained through experience in a payroll and pensions environment.
- Proficient in the use of Microsoft Office - particularly Excel but also Outlook and Word.
- Excellent communications skills, both written and verbal.
- Knowledge of customer service practices and principles.
- Excellent data entry and typing skills.
- Ability to deal with a high-pressure environment with experience of meeting deadlines.
- Enthusiastic and committed to supporting our customers and colleagues, to ensure we pay officers and staff accurately and on time.

As a Payroll & Pensions Officer, you are professional and committed. Have excellent customer service, teamwork, organisational skills, and a friendly personality. You would enjoy explaining technical payroll and pensions issues regarding HMRC PAYE & Benefits to quickly resolve payroll and pensions queries. This is a varied, and demanding role which requires strong negotiating skills. Your remit would be to provide a consistent, customer-focused payroll and pensions function ensuring an appropriate and responsive service and guidance to internal and external customers in line with General Data Protection Regulations.

In this role you will handle demanding situations with experience of meeting firm deadlines. You will be delivering an efficient and effective customer-focused payroll and pensions function, ensuring an appropriate and responsive service which complies with HMRC & Pension Regulations, Force Policy, and stringent deadlines.

Here at West Yorkshire Police, our mission is to ensure the safety of citizens by serving local communities Police Force based in West Yorkshire. Join us at West Yorkshire Police and be part of an organisation known for excellence and professionalism.

The Benefits and Perks...
- Employee Assistance Programme
- Company Pension
- 27 days annual leave which will increase to 32 days after 5 years (not including Bank Holidays).

To apply:
Please attach your CV and covering letter. To qualify you MUST redact all personal information including:
Name
Age
Sex
Address

The 2024 version of the Competency Values Framework applies to this process. Please disregard the old link to the 2016 version which is contained in the role profile.