Customer Relations Coordinator
1 week ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, global environment? Join a dynamic team as a Customer Relations Coordinator at ever growing global business and become an integral part of our success.
As a Customer Relations Coordinator, you will play a pivotal role in ensuring that our customers receive outstanding support and assistance. You will serve as the point of contact for our customers, managing their inquiries, resolving concerns, and exceeding their expectations.
**Responsibilities**:
- Respond promptly and professionally to customer inquiries.
- Effectively address customer concerns and complaints, striving for first-call resolution and customer satisfaction.
- Provide product information, guidance, and assistance to customers, ensuring they understand the value and benefits of our offerings.
- Maintain accurate and up-to-date customer records, ensuring the CRM system is utilized effectively.
You will have previous experience in a customer service or customer relations role, with exceptional communication skills both verbal and written. Strong problem-solving and conflict resolution skills, with a customer-centric approach.
You will gain valuable experience in a fast-paced, dynamic environment with opportunities for growth and advancement as well as being part of a global business with a strong reputation and a customer-focused culture.
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