Four Points By Sheraton F&b Assistant

1 week ago

Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket - Food & Beverage Full time

**We are recruiting our “Opening Team” for Four Points by Sheraton, Edinburgh Haymarket.**

We at Cycas Hospitality have a dedicated team that get to be their true selves so that they can deliver positively OUTRAGEOUS service We put people at the heart of everything we do and are looking to recruit a friendly, spirited, outgoing **Food & Beverage Assistant** for our fabulous new Edinburgh hotel

Four Points by Sheraton is a Marriott brand unique to Scotland and the UK.

**What will I be doing?**

To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times by:
Food and beverage preparation
- Assist with receiving and storage of goods
- Maintain good food safety, hygiene standards and practices
- Assists with preparations for food and beverage functions and service
- Assists with cellar operations
- Assists with the preparation of a food and beverage outlet for service including cleaning and preparation of work areas
- Establishes and maintains effective employee working relationships
- Attends and participates in daily briefings and other meetings as scheduled
- Demonstrate service attributes in accordance with industry expectations and company standards to include:
- being attentive to guests
- accurately and promptly fulfilling guest requests
- understand and anticipate guest needs
- maintain a high level of knowledge which will enhance the guest experience
- demnstrate a service attitude that exceeds expectations
- take apprpriate action to resolve guest complaints
- Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
- Be able to promote the hotel products and services
- Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
- Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
- Have the desire and ability to improve your knowledge and abilities through on-going training

**What we are looking for?**
- 2 years previous experience of a similar role
- Customer service experience
- Previous experience within a similar role within a hotel environment
- Ability to work as part of a team
- Strong communication skills
- Self-motivated
- Ability to plan and prioritise
- Able to multi task
- Attention to detail
- Flexible and adaptable approach
- Able to work unsupervised
- Customer Focus
- Literate in computer technology
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries

**What do we offer in return?**

A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self

A workplace with over 220.000 colleagues worldwide

A family of associates with a work hard, play hard mentality.

The best project you will ever work on is you So let us help you grow with our guidance and training possibilities.

Feed your wanderlust with discounts in over 7000 hotels

Cycas Hospitality is a gift for any hospitality professional. Over the past 12 years we’ve created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you

We are waiting to hear from you.

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