Global Demand Planning Sme

About Us

**About the role**:
We are seeking a seasoned Global Demand Planning Subject Matter Expert (SME) to join our Centre of Excellence team. The Global Demand Planning SME plays a key role in building a competitive supply chain that delivers on our promise of Forever Caring.

This role is instrumental in advancing the maturity of our demand planning processes by collaborating with supply chain leadership, IT, and other stakeholders to develop a global standard for demand planning across all business units and geographies.

Working closely with IT and supply chain leadership, this role will prioritise technology investments that enable us to fulfil our supply chain promise: delivering the right product, in the right place, at the right time, and at the right cost.

This position will directly impact Convatec’s ability to maintain a well-trained and capable planning team empowered to support the company’s growth and enhance the lives of our customers through trusted medical solutions.

Key measures of success include achieving targets for customer service levels, inventory management, and operating costs.

**Your key duties and responsibilities**:

- Serve as the SME within the CoE, providing strategic leadership and technical expertise in global demand planning and inventory optimization.
- Be the demand planning lead for the design, implementation, including UAT, and optimization of SAP IBP and SAP S/4HANA systems to support end-to-end supply chain processes.
- Standardise and harmonise demand planning and inventory strategies across all business units, ensuring alignment with business goals and customer needs.
- Collaborate with Business Unit Supply Chain Leads to drive consensus forecasting and inventory target setting.
- Act as a bridge between supply chain, IT, and external partners to ensure successful system implementations and upgrades.
- Provide expert training and support to regional and local planning teams on IBP functionalities and best practices.
- Monitor and analyse key planning KPIs, including forecast accuracy, inventory turns, and service levels, and drive continuous improvement initiatives.
- Stay abreast of industry trends, emerging technologies, to enhance planning capabilities.
- Working within the CoE team to drive continuous improvement in systems and processes throughout the Supply Chain.
- Be the point of contact for the BU leads providing support and guidance on all demand planning processes.
- Develop and maintain robust demand forecasting models to support business objectives and improve forecast accuracy.
- Support root cause analysis and implement corrective actions for demand planning discrepancies or process inefficiencies.

**Skills & Experience**:

- **Minimum of five years’ experience working with or implementing SAP S/4HANA**, specifically with an emphasis on demand planning functionalities (must have).
- ** At least five years’ experience with SAP IBP for demand**, including hands-on expertise in inventory optimization.
- Proven track record in working with Planner Workspace, Analytic Stories and Fiori demand planning apps.
- Strong ability to translate complex IT and project terminology into clear, practical language for supply chain teams.
- Experience with SAP Analytics Cloud (SAC) is highly desirable.
- Demonstrated leadership skills with strategic vision and a dedication to achieving excellence.
- A passion for demand planning, with a deep understanding of its value to business performance.
- Proven team player who can also operate independently as needed.
- Solid track record of managing organizational change effectively.

**Qualifications/Education**:

- Bachelor’s degree in supply chain management, Business Administration, Engineering, or a related discipline (master’s degree preferred), or relevant work experience.
- Proven track record of leading system implementations and driving process standardization in a global organization.
- In-depth knowledge of supply chain principles, including demand planning, inventory optimization.
- Strong analytical and problem-solving skills, with the ability to manage complex, data-driven decision-making processes.
- Exceptional communication, collaboration, and stakeholder management skills, with experience working in a Centre of Excellence or similar environment.
- Certification in SAP IBP or SAP S/4HANA is a plus.

**Working Conditions**:

- This role may be based in Deeside or London with a hybrid working structure.

**Ready to join us?**

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**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender ident