Office Administrator

We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we need someone to be responsible for supporting the Directors with day-to-day administrative tasks and ensuring the smooth operation of the office.
About the role
We are recruiting for an Office Administrator, to join our Employee Benefits team, based in Hemel Hempstead.
As an Office Administrator, you will be responsible for supporting the Directors with day-to-day administrative tasks and ensuring the smooth operation of the office. This role involves handling incoming calls, assisting with pre
- and post-sales administration, preparing renewal and new business quotes, and providing support with compliance matters.
Overview of duties
Answering and directing phone calls
Assisting with pre
- and post-sales administrative tasks
Preparing business quotes for both new and renewal opportunities
Assisting with compliance-related tasks
Maintaining and organising office records
Coordinating and supporting internal communication between departments
Managing office supplies and ensuring the office runs efficiently
Providing general administrative support to the directors and team
Person specification
**Knowledge, skills and abilities**:
Strong organisational and multitasking skills
Motivated and eager to learn
Proficient in Microsoft PowerPoint, Excel, and other general office programs
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team
Previous administrative experience is a plus but not essential
**Education and/or Experience**:
At least 1-2 years of experience in an administrative or office support role
Previous experience in similar Account Management role is preferred
**Key information**:
**Salary**: Competitive depending upon experience
**Hours**: 35 hours Monday - Friday
**Location**: Hemel Hempstead

**Benefits**: 25 days holiday + bank holidays, Pension Scheme, etc
What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions - NFP
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
Our diversity and inclusion initiatives and charity work form a large part of this. NFP has an Executive Board member who is dedicated to diversity and inclusion, and has a D&I Board made up of individuals from across our entire business.