IT Application Senior Support Analyst

5 days ago


Amersham, United Kingdom VIQU Limited Full time

**IT Application Senior Support Analyst - £42,000 to £45,000 - Hybrid Working - Benefits and Bonus**

We are partnered with a retail giant that is going through an exciting period of transformation across their technology teams. This role offers a hybrid style of working with the ability to work 6 days of the month from home, including a short working Friday.Within this role your main objective will be to manage the Application Support Team.

This is brand new team with potential to grow, a brilliant opportunity to implement yourself and your skills. Hybrid working, early finish on Fridays and exceptional work benefits.

**Essential Responsibilities**:

- Line Management responsibility for the Application Support Analyst. Work with the IT service manager to deliver continual service improvement
- Take an active part in wider IT support escalation processes as required, including some out of hours support.

**Skills & Experience**
- Able to identify the business impact of issues and to prioritise and escalate as appropriate.
- Experience in IT Disaster Recovery testing and IT capacity management planning experience.
- Strong knowledge of Office 365 and windows operating systems as well as databases including SQL server.

If you come from a retail background or are looking to embark on career with a company that leads the way in their respective sector this opportunity as a IT Application Senior Support Analyst is not one to be missed.

To discuss this exciting opportunity in more detail, please **APPLY NOW** for a no obligation chat with your VIQU Consultant. Additionally, you can contact **Liam Spencer-Wright**, by exploring the **VIQU IT Recruitment website**.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to **£1,000** once your referral has successfully started work with our client (terms apply).



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