Dental Nurse

2 weeks ago

Peterborough, United Kingdom Focus Search and Selection Full time

**Dental Nurse** **The practice constantly strives to provide excellent, comfortable patient care delivered in an** **efficient and prompt manner. The role of the Dental Nurse is essential in enabling this to** **happen.** **Key Responsibilities**: - Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside assistance. - Maintain impeccable standards of hygiene and cross infection control, according to the latest guidelines and following practice procedures and policy. - Prepare instrument trays for procedures. - Follow all practice procedures and protocols to maintain patient confidentiality - At the end of the surgical day, ensure the surgery management is adhered to in line with practice procedures and policy. - Advise the Lead Nurse of any faulty or poorly functioning equipment, so that prompt action can be taken to remedy any defects/problems and ensure service and maintenance at the required frequency. - Ensure that all the relevant paperwork is completed promptly and accurately and that all client records are updated and maintained, according to practice procedures. - Maintain Registration and comply with all GDC requirements. - Assist in managing the appointment book for all clinicians and the booking system is followed and to ensure a smooth delay free workflow for patients or clinicians. - Build trusting and caring relationships with all patients and take all reasonable steps to ensure their comfort and retain them as a client. Always maintain patient confidentiality. - Monitor stock levels for materials and sundries and order/liaise with Lead Nurse on ordering. - Coordinate with the laboratory on timely dispatch and receipt of work. - Assist the clinical team and reception team in gaining acceptance for treatment plans from clients and support the practice in gaining testimonials and referrals from clients - Proactively contribute to regular practice meetings. - Assist in manning the reception as the business necessitates, providing a customer focused and seamless patient journey according to the practice’s brand standards that assists in recruiting and retaining patients. **Skills & Attitudes**: - Enthusiasm and commitment - Ability to work flexibly - Excellent communication skills, both written and verbal (including a positive and friendly phone manner) - Excellent listening skills and a calm, empathetic approach to patients - Dedicated to providing a first class customer service experience - Builds trust and rapport with a wide range of people - Good organisational skills - Good technical skills and knowledge - Excellent follow-up ability on all tasks - Ability to work as part of a team, and alone when required - Good IT skills - An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity - A "can-do" attitude, with the desire to learn new skills and take on new challenges - To be proactive and demonstrate initiative - Prepared to work according to the practice systems and brand standards - A professional appearance Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief. **By using Focus Search & Selection, you signify your assent to our Privacy Policy. You can view this on our website.

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