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Parts Advisor

2 weeks ago

Dundee, United Kingdom Arnold Clark Full time

**Salary**: £29,563 with up to £41,000 OTE plus benefits
**Type of work**: Permanent
**Location**: Dundee
About the role
We’re looking for a Parts Advisor to work at our Mercedes-Benz branch in Dundee. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
**We offer our Parts Advisors**:
£41,000 OTE made up of a competitive hourly rate plus bonuses
33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more
Hours
**Full time**: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role
Do you have customer service skills and experience working with stock?
Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry - we’ll provide all the training you’ll need to use our systems.
Day-to-day duties
Identifying parts required for a vehicle
Ordering parts from internal and external sources
Picking and packing parts
Communicating with the workshop
Providing a quick and accurate service to our customers
Invoicing
Reviewing digital communications for customers
Stock management
Essential skills
Keen to learn, with a can-do attitude
The ability to work independently, but also as part of a team working towards the same goals
A great communicator - friendly, clear and concise
Enjoy working with your customers
Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
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**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance