Telesales Representative

**Job Name**:Telesales Representative

**Reports to**:Senior Sales Manager/ Sales Director

**Department**:Commercial

**Location**:Harlow - Head Office

**Job Purpose**

To be responsible for driving sales growth through outbound calling to potential customers. You will engage prospects, understand their needs, and present our products/services effectively. This role offers an exciting opportunity to contribute to our sales objectives while showcasing your sales skills and building lasting customer relationships.

**Key Responsibilities**
- Initiate outbound calls to potential customers from provided leads or cold-calling lists
- Engage prospects in meaningful conversations, understand their requirements, and tailor sales pitches to meet their needs
- Achieve and exceed monthly and quarterly sales targets
- Conduct timely follow-ups with customers who have shown interest in our offerings to convert leads into sales
- Maintain accurate and detailed records of customer interactions, inquiries and sales activities
- Address customer objections and concerns professionally, turning them into opportunities to showcase the value of our products/services
- Collaborate with team members and sales managers to share best practices, provide feedback, and contribute to the overall success of the sales team

**Person Specification**
- Previous experience in Telesales or a related sales role
- Excellent communication skills, both verbal and written, with a confident and persuasive phone manner
- Goal-oriented and self-motivated with a strong desire to achieve sales targets
- Ability to build rapport and establish positive relationships with customers
- Adaptability and willingness to learn about new products/services and sales techniques
- Works well under pressure

**In return we offer**
- Private health insurance after 1 years’ employment
- Death in service benefit after 1 year’s employment
- A net contributions pension scheme (Employer 4% / Employee 5%)
- Summer & Christmas social events
- Recommend a friend policy (£250)
- Christmas hamper
- Departmental incentives
- Yearly flu Jab (optional)

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Business development: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person