Housing Solutions Officer

1 week ago


London, United Kingdom Positive Employment Full time

Positive Employment is currently recruiting for a Housing Solutions Officer for our client based in Islington.

**Duties and Responsibilities but not limited to**:

- To provide appropriate basic advice and assistance on all matters of housing entitlement, eligibility and priority need for social housing and a written record of the advice and guidance provided, along with actions agreed.
- To ensure wherever possible by intervention, referral, advice, advocacy, and joint working that homelessness is prevented by ensuring the broadest range of housing options is available to customers.
- To follow the departments procedures and protocols for the effective liaison and discharging statutory joint obligations.
- To enable mediation between landlords and tenants, parent's relatives, and family relationship breakdowns to prevent homelessness.
- To interview and carry out an initial assessment of all customers visiting the Housing Aid Centre.
- To provide information on, promote and refer customers to all available housing options, including special schemes, voluntary sector housing, private sector housing, shared ownership, and other initiatives.
- To advice and assess customers suitability for Home Shelter Scheme and make appropriate referrals to relevant agencies including MARAC, Police, Social Services and Area Housing Office.

**Essential requirements**:

- Enhanced DBS check on the update service.
- 5 years work reference
- Experience dealing with the public providing practical advice in a housing and welfare.
- Data entry experience

**Working Hours: 09:00am - 17:30pm (Monday to Friday)**

**Job Types: Full-time, Contract


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