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Dental Receptionist

2 weeks ago

Manchester, United Kingdom Staff Partners Business Full time

Experienced **Dental Receptionist** required in Middleton for at least 6 months.

Occasional Travel between sites or for training may be required.

Monday to Friday

8:30am - 5:00pm

Proof of Covid vaccination required.

**Duties and Responsibilities**
- First point of contact for patients who are attending dental appointments.
- To use in house IT systems.
- To operate the R4 patient administration system for the Dental Service. This will include booking appointments, collecting patient registration details, exemption status documentation, inputting data onto the computer and eliciting simple symptom information.
- To carry out general clerical duties as requested by the team - e.g. faxing; photocopying; filing, printing of documents.
- To facilitate the provision of dental appointments with other dental providers.
- To answer telephone enquiries and take messages as appropriate.
- To courtesy call patients on a daily basis to confirm appointments in order to maximise slot utilisation
- To maintain high standards of communication skills and promote a positive image of our service.
- To provide information and answers queries relating to accessing NHS dental services.
- To maintain filing systems as appropriate.
- To be responsible for the collection of patient monies, daily float checks & till reading balances.
- Advise patients re accessing the out of hours Emergency Dental Service.
- Ability to exhibit a calm and professional manner when dealing with difficult patients.
- Adhere to centre and trust policies and procedures including the confidentiality policy and the data protection act.
- Provide other such duties appropriate to the post, as shall be determined from time to time.
- To collect data as part of organized and approved audits e.g. patient satisfaction questionnaires.
- To be responsible for monitoring levels of department stock of stationery and ordering supplies when needed.

Reference ID: CBBWDR

Contract length: 7 months

**Job Types**: Full-time, Temporary

**Salary**: £10.00-£10.50 per hour

Schedule:

- Monday to Friday
**Experience**:

- Medical Receptionist: 1 year (preferred)
Work remotely:

- No